NZXT Reviews

Return Policy Overview

NZXT has a 30-day return policy for most products, which allows customers to return items for a refund or replacement. However, for NZXT Gaming PCs, the return window is limited to 14 days from the date of delivery.

Key Requirements

• Original Packaging: All returns must be in their original packaging and in as-new condition.
• Included Items: Any media, documentation, and other items that were included with the product must also be returned.
• Refund Process: Refunds will be credited back to the original payment method.

Important Notes

• NZXT reserves the right to deny any return or exchange if the conditions are not met.
• Refund requests for Gaming PCs must be made within the specified 14-day period, and any requests after this will not be accepted.

For more detailed information, refer to NZXT's official return policy documentation.

To open an account on nzxt.com, follow these steps:

1. Visit the NZXT website.
2. Click on the "Sign In" button usually located at the top right corner of the page.
3. Select the "Create Account" option.
4. Enter your email address and create a password. The password should be at least 8 characters long, and no more than 16 characters. It must contain at least one capital letter, one lowercase letter, and one number. It can only contain alphanumeric characters (a-z, 0-9) and cannot include any special characters (!@#$% etc.).
5. Click on the "Create Account" button to complete the process.

If you encounter any issues during the process, consider resetting your password or contacting NZXT's Customer Support team for assistance. Remember, the accounts used for the NZXT website are different from accounts used on their Customer Support page, so ensure you are using the correct login information for each page.

Please note that as of CAM version 4.50.0 released earlier this year, it is no longer possible to log into the NZXT CAM Software. If you wish to delete your NZXT Account, submit a ticket with their Customer Support team with your request. It may take up to 30 days for your account to be permanently deleted.

If you need more detailed instructions or encounter any issues, please provide additional details.

Here are some alternatives to nzxt.com:

1. CPU-Z: A tool that delivers information about your computer, including the processor, mainboard, chipset, memory, and vital internal frequencies.
2. GPU-Z: A lightweight software for monitoring vital system information, specifically about a computer’s graphics processor and video card.
3. Real Temp: A software designed for monitoring the temperature of your system, especially useful for single-core, dual-core, quad-core, and Core i7 processors.

Unfortunately, the exact top 10 alternatives are not available in the search results. If more information is needed, please provide additional details.

NZXT.com offers a variety of gaming PCs with prices that cater to different budgets and gaming needs. The Player: One series starts at $799.00, featuring NVIDIA® GeForce RTX™ 3050 or 4060 GPU. For those seeking more power, the Player: Two series with RTX 4070 GPU is priced at $1,599.00. The Player: Three series, which includes the RTX 4070 Ti GPU, is available for $2,299.00. For the ultimate gaming experience, the Player: Three Prime with RTX 4090 GPU is the top-tier option priced at $3,699.00. NZXT also offers a PC subscription service called NZXT Flex, with monthly fees starting from $49.00 for the Player: Two Flex and going up to $149.00 for the Player: Three Flex. These prices reflect the commitment to providing high-quality, performance-oriented gaming systems for enthusiasts.

NZXT.com's popular products include a range of custom and prebuilt gaming PCs, such as the Player: One series with RTX 3050 or RTX 4060 GPU, the Player: Two series with RTX 4070 GPU, and the Player: Three series with RTX 4070 Ti GPU. The Player: Three Prime series with RTX 4090 GPU represents the pinnacle of their offerings. Additionally, NZXT.com has launched a PC subscription service called NZXT Flex, which is highly regarded for its convenience and seamless upgrade options. Their newest PC components are engineered for speed and reliability, including Kraken and Kraken Elite cooling systems, RGB Core Fans, and audio products like the Relay Audio switch. The website also features limited edition Starfield gear and Star Wars Outlaws™ with qualifying purchases, adding to their range of popular services.

NZXT.com provides a variety of payment methods to cater to customers globally. For the United States, options include Credit/Debit cards (Visa, Mastercard, Amex, Discover), PayPal, Amazon Pay, Affirm Financing, ShopPay, and GooglePay. In regions like Canada, Germany, Austria, and others, similar payment methods are available, with some regions offering additional options like Klarna Flexible Payments and local services such as eps-Überweisung and iDeal Transfer. The NZXT Flex subscription service, which allows customers to enjoy a gaming PC with regular refresh upgrades, can be availed with traditional payment methods, and does not impact the customer's credit score as it includes only a soft credit check during the verification process.

NZXT.com offers a 30-day money-back guarantee for eligible products, which qualify for a full refund with an authorized RMA number requested within 30 days of purchase. The refund includes the original purchase price along with any applicable shipping and handling charges. Returns are not honored beyond the 30-day purchase date. For issues within 30 days from delivery, NZXT covers all ground shipping costs associated with the issue. After this period, NZXT covers one-way ground shipping costs. Products must be returned in their original packaging and in as-new condition, along with any media, documentation, and other items included in the original shipment. The RMA number must be clearly marked on the outside of the return package. NZXT attempts to ship the system or replacement parts back within two weeks from receiving the shipment but does not guarantee this timeframe. Assembly fees and shipping costs are non-refundable.

Customer reviews for NZXT products can be found on various platforms, including Trustpilot, where the company has a rating of 3.9 out of 5. Many customers have shared their experiences, ranging from positive feedback on customer support to critiques on product issues and service policies. Additionally, the Better Business Bureau website contains reviews and complaints, providing insights into customer satisfaction and company responsiveness.

The NZXT Flex subscription service offers a month-to-month commitment, allowing users to enjoy a gaming PC with the option to cancel anytime. The service includes a lifetime warranty and 24/7 support, ensuring peace of mind for subscribers. With seamless upgrades every one to three years, depending on the subscription tier, gamers can always have the latest hardware. The subscription starts at $49 per month, with different tiers available to suit various gaming needs. PCs come with high-quality parts and are designed for optimal performance. Subscribers also get a one-month free trial of Xbox Game Pass, adding value to the gaming experience. The service emphasizes no-sweat gaming, with all the benefits of owning a gaming PC without the hassle of maintenance or a large upfront cost.